Privacy Policy

A legal disclaimer

Garnett-Turner Ltd., trading as www.Garnett-Turner.com, is a registered company in the United Kingdom offering hotel bookings, car hire, flights, travel, concierge, and event services. We are an accredited member of ABTA and hold ATOL certification, ensuring that your travel bookings are protected under the applicable UK travel protection laws. Our operations utilize the InteleTravel back office systems, policies, and customer service protocols. By using our services, you acknowledge that Garnett-Turner Ltd. adheres to these standards.

This legal disclaimer is governed by the laws of the United Kingdom, and all disputes arising in connection with the use of our services will be subject to UK jurisdiction. While we strive to ensure the accuracy of information presented on our website, it is provided as general guidance. Garnett-Turner Ltd. will not be liable for any inaccuracies or omissions, and users are responsible for verifying the details of any services booked.

Privacy Policy - the basics

At Garnett-Turner Ltd., we value your privacy and understand that your personal information is important. Our commitment is to respect your data and use it only for the purpose of serving you. When you provide us with your information, whether through our website’s contact forms or during the booking process, you can trust that it will only be used for the services you’ve requested. We will never sell your data or share it with third parties unless it is necessary to fulfill your booking requirements (e.g., with hotels, airlines, car hire companies, or event venues). Our goal is to make your experience seamless, secure, and personal, while ensuring that your information is handled with care and in compliance with all relevant data protection laws. Thank you for placing your trust in us.

The Privacy Policy

Introduction

Garnett-Turner Ltd. (referred to as "we", "our", or "us") is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and process your personal information when you visit our website www.Garnett-Turner.com and use our services.

Information We Collect

We may collect and process the following data about you:

- Contact Information: Name, email address, phone number, and postal address, provided when you contact us via our website forms.

- Booking Information: Details necessary to arrange travel services such as hotel bookings, car hire, flights, and events. This may include travel preferences, passport details, and payment information.

- Website Data: Information about your visits to our website, including traffic data, location data, and other communication data.

How We Use Your Information

Your information will only be used for the purposes you have provided it for, such as:

- Responding to inquiries and providing you with the services you request.

- Facilitating your bookings with third-party service providers (e.g., hotels, airlines, car hire companies, event venues) as necessary to complete your travel arrangements.

- Ensuring compliance with legal obligations, including ABTA and ATOL requirements.

- Improving our website and the services we offer to ensure a smooth and personalized user experience.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, to fulfill the services you book through us, we may need to share your information with:

- Travel service providers (e.g., airlines, hotels, car hire companies, event organizers) in connection with bookings.

- Payment processors and other financial institutions for transactions related to your bookings.

- Regulatory bodies or other authorities, where required by law.

Your Data Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us at [insert email contact]. We will respond promptly and in accordance with applicable data protection laws.

Data Security

We take data security seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorised access, alteration, or disclosure.

Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your data is no longer needed, we will securely delete it.

Our website uses cookies to improve your browsing experience. Cookies are small files placed on your device that allow us to recognize your preferences and tailor our website to your needs. You may disable cookies via your browser settings, although this may affect your ability to use some features of the website.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Garnett-Turner Ltd.

Email: Louise@Garnett-Turner.com

Managing Director: Louise Garnett-Turner

Website: www.Garnett-Turner.com